To read our return policy click here.

SHIPPING

The delivery time for orders placed from Monday to Friday in Spain before 12:00 PM will be 4-5 business days once you receive the order confirmation. If orders are placed after 12:00 PM, on weekends, or on holidays, delivery will be delayed by one additional day.

Express shipping (24-48 hours):

If you would like an Express service, the cost will be €7.50 and it will arrive in 24-48 hours, provided the purchase is made before 1:00 PM the previous day.

Orders will not be dispatched or delivered on Saturdays, Sundays, or public holidays.

Standard Shipping (4 - 5 days)

Peninsula €5.50

Portugal €8

Balearic Islands €11

You can check the status of your order at any time by contacting our customer service department via email at contacto@ysiempremona.es

Once the delivery period has passed, if your purchase has not arrived, check your email as it is likely that you have received an email informing you of the status of your order. If you have not received any email, contact Customer Service and we will provide you with a response as soon as possible.

If you have received a defective item or one that is not what you purchased, you must notify us at contacto@ysiempremona.es within a maximum period of 24 hours, attaching photos; the refund for said items and shipping costs will be processed as soon as we receive them and verify the condition of the garments.