Catelya Dress

Standard Delivery Time:

• Orders placed Monday to Friday before 12 PM: 4-5 business days after order confirmation.

Express Shipping:

• Cost: €7.50.
• Timeline: 24-48 hours if the purchase is made before 1 PM on the previous day.

Standard Shipping Costs:

• Free for orders over €120 in mainland Spain.

Order Tracking:

• Order status can be checked by contacting customer service (contacto@ysiempremona.es).

More shipping information HERE.

Return Period:

• 14 calendar days from receipt of the package for the return to reach our facilities.
• Manage through email: contacto@ysiempremona.es.

Outlet: We currently do not offer money refunds for items from the Outlet section. Instead, we provide a voucher valid for 1 year to be redeemed in our store.

Size Exchanges:

• Size exchanges are not permitted; a new order must be placed.

Refund:

• A refund will be issued once the garments are confirmed to be in perfect condition.

To find your size, measure three areas of your body: chest, waist, and hip.

• Chest: Place the tape measure around the widest part of your chest, usually at nipple level.
• Waist: Measure around the narrowest part of your torso (approximately 4 cm above your belly button). Make sure not to pull the tape too tight.
• Hip: Measure around the widest part of your hips for this measurement.